Shipping
Shipping
All in stock orders that are received are usually dispatched within 24-48hrs from Cyntia Tomi via USPS. All orders are, subject to security checks and payment clearances. Our standard delivery is 2-4 working days.
United States
| Shipping Method | Condition | Timeline | Cost |
| Economy | Below $49.99 | 5 to 8 business days | $3.99 |
| Economy | $50 and above | 5 to 8 business days | Free |
| Standard | Below $49.99 | 3 to 4 business days | $5.99 |
| Standard | $50 and above | 3 to 4 business days | $9.99 |
| Express | 1 to 2 business days | $19.99 |
International
Shipping fee will be automatically calculated by carrier. Please check the cost and timeline when you check out your order.
There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Cyntia Tomi does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office.
If there is going to be a delay for any reason we will let you know
To check stock availability please email our sales team at sales@cyntiatomi.com
Returns & Exchanges
Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible.
We accept returns for refund or exchange within 30 days of shipment from our facility. Please call 1(646)519-3500 or Email sales@cyntiatomi.com
Before getting started, please check below to see if your item is eligible for a return.
- Items must be in their original purchase condition, including all product documentation.
- Item must be unworn, have no signs of wear or damage.
- Set items can only be returned as a set. No individual item of a bundle can be returned for refund or size exchange.
Non-Refundable Items
- Sale items and Special orders are not eligible for return or exchange.
- Returns without a Cyntia Tomi Return Merchandise Authorization will be refused upon receipt. Returns with missing paperwork or product will not be processed.
- Shipping fees are non-refundable.
Please allow two weeks for your refund to be processed.
International Orders:
- Buyer Pays for Return Shipping and duty.
- Items must be in the same condition as originally shipped and cannot be used.
- There should not be anything missing (Ex: Certificate, Box or Parts)
- If missing parts or Item is Used: Refund will NOT be provided.
If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately at 1(646)519-3500. Please retain all packing materials unless instructed otherwise by Cyntia Tomi. Claims for damaged or missing items must be reported immediately or within three days of receipt of your order. Cyntia Tomi is not responsible for lost or damaged returned shipments.
You May Also Like
-
Sold outRenaissance Ring
Regular price $500.00 USDRegular priceUnit price per -
Sold outCupula Ring
Regular price $500.00 USDRegular priceUnit price per -
Sold outOrbit Ring
Regular price $500.00 USDRegular priceUnit price per -
Sold outMix and Match Ring
Regular price $500.00 USDRegular priceUnit price per
